TERMS OF USE

 

  1. INTRODUCTION

This website is operated by Gentlehands Craft. These terms and conditions (the “Terms”) apply to gentlehandscraft.com (the “Website”) and form the terms and conditions on which Gentlehands Craft (“we”, “us” and “our”) provides any products and/or services to you.

Please take the time to read through the Terms before you use and/or access the Website. By using the Website and/or any services provided by us and/or purchasing any products from us, you indicate that you have acknowledged, understood, and agree to adhere to the Terms.

We reserve the right to update, amend or replace any part of the Terms by posting the revised Terms here. Please check this page frequently for the most current version of the Terms and to see if there are any updates or changes. Your continued use of or access to the Website following the posting of any changes constitutes your acceptance to the Terms posted.

  1. USE OF SITE – PERSONAL AND NON-COMMERCIAL USE LIMITATION

You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from Gentlehands Craft website.

You may display and, subject to any expressly stated restrictions or limitations relating to specific material, electronically copy, download and print hard copy portions of the material from the different areas of the website solely for your own noncommercial use, or to place an order with Gentlehands Craft, or to purchase Gentlehands Craft products. Any other use of materials on this website, including but not limited to the modification, reproduction, distribution, republication, display or transmission of the content of this website, without prior written permission of Gentlehands Craft is strictly prohibited.

  1. COPYRIGHTS AND TRADEMARKS 

All material present on Gentlehands Craft, including but not limited to text, design, graphics, interfaces, or code and the selection and arrangements thereof is subject to intellectual property rights such as copyright, trademark and other property rights. This material is property of the respected owners. All rights are expressly reserved. Reproducing, copying, manipulating, or using this information without the prior written consent of the legal owner of such material could result in civil or criminal prosecution.

The name of Gentlehands Craft or any of our marks may not be used in any way, including in any advertising or publicity, or as a hyperlink, without our prior written consent.

  1. WEBSITE ERRORS, MISTAKES AND MISSING INFORMATION

Gentlehands Craft cannot guarantee that our website will be completely free of errors and misleading information. In the event of an error or other content related issues, Gentlehands Craft reserves the right to correct these errors without notification. Gentlehands Craft also reserves the right to cancel any order that may have been made under any pricing error. In the event where an order is canceled, but has been paid for, the user will receive a full refund.

  1. USER PARTICIPATION

Harassment in any manner or form on the website, including via e-mail and chat or by obscene or abusive language is strictly forbidden. Impersonation of others, including a Gentlehands Craft employee, host, or representative or other members or visitors on the website is prohibited. You may not upload to, distribute, or otherwise publish through the website any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable, or which may constitute or encourage a criminal offense, violate the rights of any party or otherwise give rise to liability or violate any law. You may not upload commercial content on the website or use the website to solicit others to join or become members of any other commercial online service or other organization.

Gentlehands Craft does not and cannot review all communications and materials posted to or created by users accessing the website and is not in any manner responsible for the content of these communications and materials. Gentlehands Craft reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or other intellectual property right of another or (d) violates any law or regulation or (e) offensive or otherwise unacceptable to Gentlehands Craft at its sole discretion. Any personally identifiable information you may post or transmit will be treated by Gentlehands Craft in accordance with Gentlehands Craft’s Privacy Policy.

  1. WARRANTIES AND LIMITATION OF LIABILITY

Our products and/or our services are provided to you on an “as-is” and “as-available” basis without warranties of any kind, either expressed or implied, other than those imposed by law.

We expressly disclaim any warranty, condition, guarantee, term or representation and liability:

  • to the reliability, accuracy, completeness, and validity of any content or material on the Website
  • that the functions contained on the Website will be secure, uninterrupted or error-free
  • that any defects will be corrected.
  • any unsuitable or improper use and/or alteration of our products, and/or any wilful damage, negligence, or other misuses of our products, as well as fair wear and tear, by you or any third party;

We assume no responsibility for errors or omissions in the materials on the Website, including factual or other inaccuracies or typographical errors. You expressly agree that your use and/or access of the Website is at your sole risk.

You further acknowledge and agree that your access to and use of the Website is dependent on third party service providers such as internet, network or other link providers. Your payment for any product(s) purchased from the Website is processed by third party payment system providers and we do not retain or process any such payment information other than for the purposes of providing you with the products or services specified in the Website in accordance with applicable law. We cannot guarantee the security of such third party payment system(s) or any payment data on the Website, you agree that we are not responsible for any acts or omissions of any third parties and disclaim any and all liability in connection with the acts, omissions or defaults of such third parties. Without prejudice to the generality of the foregoing, we are not responsible for the results of any credit inquiry, the availability or performance of the Internet, your connection to the Internet or the actions or inaction of any other person or entity, including any internet service provider. By using the Website, you expressly relieve us from any and all liability in connection with the acts, omissions or defaults of such third parties.

We shall not under any circumstance be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind whatsoever, including, without limitation lost profits, lost revenue, loss of data, replacement costs or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any service(s) and/or the Website, or any product(s) procured or purchased from us, or for any other claim related in any way to your use of any such service or product, even if advised of their possibility. To the extent that any exclusion of liability under the Terms is not permitted under law, our aggregate cumulative liability under any claim shall in any event not exceed the sum that you have paid to us for the purchase of our products under your Order or S$100, whichever is lower.

  1. ORDERS AND SERVICES

We reserve the right to accept or decline any and all orders received from or through the Website in our sole and absolute discretion without assigning any reason. Our acceptance of your order will take place when a confirmation email is sent to the email address you provide to us, at which point a contract will come into existence between you and us. Each order accepted by us and which is fully paid shall constitute a separate and individual contract governed by the Terms.

It is your responsibility to ensure that your order and all information provided to us is accurate. An order shall be deemed irrevocable and unconditional upon transmission through the Website, and we shall be entitled, but not obliged, to process such any such order without your consent and without any further reference to you.

We will notify you if we are unable to accept and/or process your order for any reason including, without limitation, if the product(s) in your order is out of stock or is unavailable, if there are limitations on our resources for which we could not reasonably plan, if we have identified an error in the price and/or description of the product, or if we are unable to meet a delivery deadline or other request you have specified.

The price payable by you for a product shall be the price listed for sale as stated on the Website at the time your order is transmitted to us through the Website, together with any applicable taxes. All prices are subject to taxes, unless otherwise stated. We reserve the right to amend the price of any product at any time without giving any reason or prior notice. In the event that any product has been mispriced on the Site, we reserve the right to terminate the order and notify you of such termination, regardless of whether or not the products have been dispatched or are in transit and whether payment has been charged to you.

 

  1. DELIVERY

For more information on shipping and delivery of your order, please refer to our Shipping page for more information.

In addition, should the item(s) that you order be out of stock or on back-order, the delivery of your entire order will only take place once such item(s) become available, unless otherwise specified by you at the time of your order.

If the delivery of your order fails for any reason and your order is returned to us, we would be happy to arrange for the re-delivery of your order, subject to you paying for any further delivery costs. We reserve the right to terminate your order should you repeatedly fail to take delivery.

  1. RETURNS

Unused and unopened items in their original packaging may be returned to us (at your own cost) within fourteen days of the date of our email notification confirming that your order has been processed. Please contact us via email at info@gentlehandscraft.com and quote your order number before proceeding to return any item(s). Items purchased on sale may not be returned.

Upon our receipt of the returned item(s) in their original packaging, we will proceed to provide you with a refund for the amount paid by you for the returned item(s), excluding shipping costs.

  1. INCORRECT OR INCOMPLETE ORDERS

If you believe that you have received the wrong item(s) or that your order is incomplete, please contact us at info@gentlehandscraft.com with your order number so that we may assist you. In the event that we ask you to send any items back to us, we will reimburse you for the cost of sending such item(s) to us via normal ordinary mail. Please note that items must be unopened and unused and in their original packaging.

  1. INDEMITIES

You agree to indemnify us and hold us and our partners, affiliates, agents and representatives harmless from any claims, losses, damages, costs and expenses arising out of your access of, use of and/or participation in the Website, including (i) any claims of infringement of a third party’s rights; (ii) damage to tangible property, bodily injury, or death; (iii) negligence or willful misconduct caused or attributable to you or any of your agents; and (iv) breaches of your obligations under the Terms.

  1. ACCESS TO THE WEBSITE

We may change any content or material on the Website at any time in our discretion. You acknowledge that the content or material on the Website may be out of date at any given time and that we are under no obligation to update the Website. We shall not be liable if for any reason the Website, or any portion thereof, is unavailable at any time or for any period. We reserve the right to refuse any and all current or future access to and/or use of the Website for any reason without prior notice to you.